Privacy Policy

At Stratos Gaming Solutions Ltd., your privacy is paramount. This policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Introduction

Stratos Gaming Solutions Ltd. ("we", "our", "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you interact with our website, services, and products (collectively, "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect various types of information for different purposes to provide and improve our Services to you. This includes:

  • Personal Identification Data: Name, email address, phone number, company name, postal address when you fill out forms, register for services, or contact us.
  • Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services, such as pages viewed, time spent on pages, and navigation paths.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

3. How We Use Your Data

We use your data for legitimate business purposes, including:

  • To provide and maintain our Services, including monitoring the usage of our Services.
  • To manage your account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To attend and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, to contact you.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We ensure that any third parties we share data with are compliant with relevant data protection laws and have appropriate safeguards in place.

5. Data Security

The security of your personal data is important to us. We implement robust technological and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include data encryption, secured networks, and access controls. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to be informed: About how your personal data is being used.
  • The right of access: To request a copy of the information we hold about you.
  • The right to rectification: To correct inaccurate personal data we hold about you.
  • The right to erasure ('right to be forgotten'): To ask us to delete your data in certain circumstances.
  • The right to restrict processing: To limit the way we use your data.
  • The right to data portability: To receive your personal data in a structured, commonly used and machine-readable format.
  • The right to object: To our use of your data, including for marketing purposes.
  • Rights in relation to automated decision making and profiling: To challenge decisions made without human intervention.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Abstract depiction of digital cookies and data streams, representing online privacy and data tracking.

8. International Data Transfers

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Stratos Gaming Solutions Ltd. is based in the United Kingdom. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

11. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: [email protected]
  • By phone number: +44 20 7946 0880
  • By mail: 14 New Cavendish Street, Marylebone, London, England, W1G 8UQ, United Kingdom
Stylized representation of a secure network and communication channels, symbolizing privacy and data protection.